**Effective Date:** August 13, 2026\\
\n**Company:** Surge Craft Co., Ltd.\\
\n**Service:** TuneAIBot\\
\n**Website:** https:\/\/www.TuneAIBot.com\/en\/<\/p>\n
TuneAIBot (“TuneAIBot,” “we,” “our,” or “us”) provides AI-based software
\nand related online services. This Privacy Policy explains what
\ninformation we collect, how we use it, how we share it, and how users
\nmay request deletion of their data.<\/p>\n
We may collect the following types of information from or about users.<\/p>\n
We may collect information that users provide when registering,
\npurchasing, contacting us, or using our services, including:<\/p>\n
– Name
\n– Email address
\n– Address
\n– Account registration information
\n– Contact form submissions
\n– Payment-related information needed to process purchases<\/p>\n
We do not intentionally store full credit card numbers. Payment
\ninformation may be processed by third-party payment processors or
\nfinancial institutions.<\/p>\n
When users access our website or service, we may automatically collect
\ncertain information, including:<\/p>\n
– IP address
\n– Cookie information
\n– Browser type
\n– Device information
\n– Server logs
\n– Usage information
\n– Access dates and times
\n– Pages viewed or features used<\/p>\n
We use this information to operate, secure, analyze, and improve our
\nwebsite and services.<\/p>\n
If a user connects their Facebook, Instagram, or Meta account to
\nTuneAIBot, we may collect information permitted by the user and by
\nMeta’s platform permissions. Depending on the permissions granted, this
\nmay include:<\/p>\n
– Facebook user ID
\n– Name
\n– Email address
\n– Profile picture
\n– Facebook Page ID
\n– Facebook Page name
\n– Instagram account ID
\n– Public profile information
\n– Page or account data needed to provide TuneAIBot services
\n– Messages, comments, posts, leads, or analytics data, only if the
\nuser grants the relevant permissions and the feature requires it<\/p>\n
We only collect Meta\/Facebook data that is necessary to provide the
\nfeatures requested by the user.<\/p>\n
If a user connects Google Drive to TuneAIBot, we may access, within the
\nscope authorized by the user through Google OAuth, files, folders, file
\nnames, metadata, and other information necessary to provide TuneAIBot’s
\nGoogle Drive integration.<\/p>\n
TuneAIBot accesses Google Drive data on a read-only basis. TuneAIBot
\ndoes not use this integration to modify or delete files in the user’s
\nGoogle Drive.<\/p>\n
TuneAIBot uses Google user data obtained through Google APIs only to
\nimport information selected by the user from Google Drive as a TuneAIBot
\nknowledge source and to provide or improve the user-facing AI features
\nand Google Drive integration associated with that user.<\/p>\n
Google user data is not used for advertising, marketing,
\nadvertising-related profiling, or purposes unrelated to providing or
\nimproving the user-facing Google Drive integration and related TuneAIBot
\nfunctionality.<\/p>\n
Google user data and information generated from that data for the
\npurpose of providing TuneAIBot functionality may be stored in our
\nsystems only to the extent and for the period reasonably necessary to
\nprovide the requested TuneAIBot features, subject to the retention and
\ndeletion provisions of this Privacy Policy.<\/p>\n
We do not sell Google user data. We do not transfer or share Google user
\ndata with third parties except as permitted by the Google API Services
\nUser Data Policy and as necessary to provide the requested
\nfunctionality.<\/p>\n
TuneAIBot’s use and transfer of information received from Google APIs
\nwill adhere to the Google API Services User Data Policy, including the
\nLimited Use requirements.<\/p>\n
We use collected information for the following purposes:<\/p>\n
– To provide, operate, and maintain TuneAIBot services
\n– To create and manage user accounts
\n– To authenticate users, including through Facebook Login or other
\nMeta platform tools
\n– To process purchases and payments
\n– To provide AI-based software features requested by users
\n– To connect TuneAIBot with Facebook, Instagram, Meta, or other
\nsupported third-party services when authorized by the user
\n– To analyze website and service usage
\n– To improve our website, software, and user experience
\n– To respond to user inquiries and support requests
\n– To detect, prevent, and address technical issues, fraud, abuse, or
\nsecurity risks
\n– To comply with applicable laws, regulations, legal processes, or
\nenforceable government requests<\/p>\n
We do not sell users’ personal information.<\/p>\n
Notwithstanding the general purposes described in this section, Google
\nuser data obtained through Google APIs is used only for the purposes
\ndescribed in the section “Information Accessed Through Google APIs and
\nGoogle Drive” above.<\/p>\n
We may share user information only when necessary for the purposes
\ndescribed in this Privacy Policy.<\/p>\n
We may share information with:<\/p>\n
– Payment processors and financial institutions, to process purchases
\n– Service providers, contractors, or partner companies that help us
\noperate, maintain, improve, or provide TuneAIBot services
\n– Hosting, analytics, security, and technical support providers
\n– Legal authorities, if disclosure is required by law or valid legal
\nprocess<\/p>\n
When we share information with service providers, we require them to
\nhandle personal information appropriately and use it only for the
\nservices they provide to us.<\/p>\n
We do not disclose full credit card numbers, card expiration dates, or
\nother sensitive payment details except as needed by authorized payment
\nprocessors.<\/p>\n
Google user data obtained through Google APIs is subject to the
\nadditional restrictions described in Section 1 and is not transferred or
\nshared except as permitted by the Google API Services User Data Policy
\nand as necessary to provide the requested functionality.<\/p>\n
We may use cookies and similar technologies to:<\/p>\n
– Manage the website
\n– Analyze access and usage trends
\n– Improve website performance
\n– Remember user preferences
\n– Support security and authentication<\/p>\n
Users may control cookies through their browser settings. However,
\ndisabling cookies may affect some website or service features.<\/p>\n
We retain personal information only as long as reasonably necessary to
\nprovide our services, comply with legal obligations, resolve disputes,
\nmaintain security, and enforce our agreements.<\/p>\n
If a user requests deletion of their data, we will delete or anonymize
\nthe relevant personal information unless we are required or permitted to
\nretain it by law, for legitimate business purposes, or for backup and
\nsecurity reasons.<\/p>\n
Deleted information may remain in backup systems for a limited period
\nbefore being removed according to our normal backup deletion process.<\/p>\n
Users may request deletion of their personal information by emailing:<\/p>\n
**support@tuneaibot.com**<\/p>\n
Please include enough information for us to identify the relevant
\naccount or data, such as the email address associated with the account.<\/p>\n
After receiving a deletion request, we will review the request and
\ndelete or anonymize the relevant personal information unless retention
\nis required by law, security obligations, fraud prevention, dispute
\nresolution, or other legitimate business reasons.<\/p>\n
Users who connected TuneAIBot to Facebook, Instagram, or another Meta
\nservice may also request deletion of Meta-related data by emailing the
\nsame address.<\/p>\n
Users who connected Google Drive to TuneAIBot may also request deletion
\nof Google user data obtained through Google APIs and related data stored
\nby TuneAIBot by emailing the same address.<\/p>\n
Depending on applicable law, users may have the right to:<\/p>\n
– Request access to their personal information
\n– Request correction of inaccurate personal information
\n– Request deletion of their personal information
\n– Withdraw permissions granted through Google, Meta\/Facebook, or other
\nthird-party platforms
\n– Stop using TuneAIBot services and disconnect connected accounts<\/p>\n
Users may contact us at **support@tuneaibot.com** for these requests.<\/p>\n
We may disclose personal information if required to do so by law or in
\nresponse to valid legal requests from public authorities, including
\ncourts, law enforcement agencies, regulatory authorities, or government
\nagencies.<\/p>\n
Before disclosing personal information, we review such requests to
\ndetermine whether they are valid, lawful, and legally required. If we
\nbelieve a request is unlawful, invalid, or overly broad, we may
\nchallenge, limit, or reject the request where legally permitted. When
\ndisclosure is required, we aim to disclose only the minimum amount of
\npersonal information necessary to comply with the request. We may also
\ndocument these requests, including our response, legal reasoning, and
\nthe individuals or parties involved in reviewing the request.<\/p>\n
We use reasonable technical and organizational measures to protect
\npersonal information against unauthorized access, loss, misuse,
\nalteration, or disclosure.<\/p>\n
However, no method of transmission over the internet or electronic
\nstorage is completely secure, and we cannot guarantee absolute security.<\/p>\n
TuneAIBot is not intended for children under the age required by
\napplicable law. We do not knowingly collect personal information from
\nchildren. If we learn that we have collected personal information from a
\nchild without appropriate consent, we will take steps to delete that
\ninformation.<\/p>\n
TuneAIBot may interact with third-party platforms, including Google,
\nGoogle Drive, Meta, Facebook, and Instagram, when users choose to
\nconnect those services.<\/p>\n
Use of those third-party services may also be governed by the third
\nparty’s own privacy policy and terms. We are not responsible for the
\nprivacy practices of third-party services.<\/p>\n
We may update this Privacy Policy from time to time. If we make changes,
\nwe will update the effective date at the top of this page.<\/p>\n
Users are encouraged to review this Privacy Policy periodically.<\/p>\n
For questions about this Privacy Policy or to request data deletion,
\nplease contact us at:<\/p>\n
support@tuneaibot.com<\/p>\n","protected":false},"excerpt":{"rendered":"
Privacy Policy **Effective Date:** August 13, 2026\\ **Company:** Surge Craft Co., Ltd.\\ […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"\n