{"id":456,"date":"2026-03-20T02:09:18","date_gmt":"2026-03-20T02:09:18","guid":{"rendered":"https:\/\/www.tuneaibot.com\/en\/?page_id=456"},"modified":"2026-08-15T14:32:14","modified_gmt":"2026-08-15T14:32:14","slug":"home","status":"publish","type":"page","link":"https:\/\/www.tuneaibot.com\/en\/","title":{"rendered":"Enterprise Knowledge Platform for Generative AI Chatbots and AI-Powered Sales \u2014 Multichannel & AI Governance Ready"},"content":{"rendered":"

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Generative AI Chatbots Now Support Sales. An Enterprise Knowledge Platform \u2014 Multichannel and AI Governance Ready<\/h1>\n

Our crawlers collect company information from websites, Google Drive, manuals, and other sources to build an enterprise knowledge base optimized for AI. Using this knowledge, AI can support sales by identifying prospects and creating personalized sales messages. After human review and approval, the knowledge can be used repeatedly across customer interactions and sales activities through web chat, email, LINE, social media, and other channels.<\/h3>\n

Through ongoing conversations with customers, AI chatbots accumulate valuable sales insights \u2014 including what types of customers are reaching out and what questions, needs, and requests they have. By combining these customer needs with your company\u2019s knowledge, TuneAIBot recommends who to approach, what to offer, and how to present it.<\/strong><\/p>\n

Three Core Strength<\/h2>\n

This AI tool provides a clear competitive advantage<\/h4>\n

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Automate Customer Service with AI Chatbots<\/h3>\n

Automate Both Inbound and Outbound Customer Interactions<\/strong><\/p>\n

AI supports customer interactions across email, LINE, web chat, and social media 24\/7, allowing your team to focus on tasks that require human judgment. It\u2019s more than just an AI drafting tool.<\/strong><\/p>\n

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Crawler-Based Enterprise Knowledge Platform<\/h3>\n

No Need to Build Hundreds of FAQs Before You Get Started<\/strong><\/p>\n

AI scans your website, Google Drive, and other company resources to automatically build your enterprise knowledge base. A human review and approval process provides built-in AI governance and control<\/strong>.<\/p>\n

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Powerful AI-Powered Sales Support<\/h3>\n

AI Helps Plan Sales Strategies, Find Prospects, and Recommend the Best Ways to Reach Them<\/strong><\/p>\n

AI builds prospect lists for new customer acquisition and automates sales outreach activities, including web form outreach<\/strong>.<\/p>\n

\"Responses<\/p>\n

Human Replies Become Knowledge (Japanese Patent Application Pending: No. 2026-70365)<\/h3>\n

Responses scoring 80 or above are sent automatically. Responses scoring below 80 are sent after human review.<\/p>\n

How AI Chatbots Automate Customer Service<\/h3>\n

Simply receiving customer inquiries with an AI chatbot is not enough to automate customer service. TuneAIBot evaluates how closely each inquiry matches your FAQs and knowledge base, and automatically replies only when it has a high-confidence answer. Inquiries that require human judgment are routed to your staff, enabling safe and reliable customer service automation.<\/h5>\n

\u2460 AI Receives Customer Inquiries<\/strong><\/p>\n

AI centrally handles inquiries from multiple channels, including web chat, email, LINE, and social media.<\/p>\n

\u2461 AI Searches FAQs and the Knowledge Base<\/strong><\/p>\n

AI searches your company\u2019s website, FAQs, Google Drive, PDFs, and other sources for the best answer and evaluates the match with a confidence score.<\/p>\n

\u2462 Automatic Reply or Human Review<\/strong><\/p>\n

When the score meets the required threshold, AI replies automatically. Inquiries that require human judgment are routed to your staff, enabling customer service to be automated safely.<\/p>\n

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Error Prevention & Safety<\/h1>\n

Does the AI access all company confidential documents?<\/h4>\n

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Confidential information can be filtered out before being added to the knowledge base. Since the system operates via the OpenAI API, your data is not used for AI training, allowing you to use the AI without exposing sensitive information<\/p>\n

Customer data is never sent to external or unspecified servers<\/h4>\n

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