{"id":271,"date":"2026-03-19T23:02:57","date_gmt":"2026-03-19T23:02:57","guid":{"rendered":"https:\/\/www.tuneaibot.com\/en\/?p=271"},"modified":"2026-03-19T23:37:48","modified_gmt":"2026-03-19T23:37:48","slug":"%e6%8e%a8%e6%b8%ac%e3%81%a7%e7%ad%94%e3%81%88%e3%81%aa%e3%81%84%e3%81%9f%e3%82%81%e3%81%ae%e8%a8%ad%e8%a8%88","status":"publish","type":"post","link":"https:\/\/www.tuneaibot.com\/en\/?p=271","title":{"rendered":"AI That Avoids Guesswork | Fact-Based Response Design"},"content":{"rendered":"

Designed to Prevent AI from Guessing<\/h2>\n

1) Eliminate \u201cGuess-Based\u201d Answers from General Knowledge<\/h3>\n

While ChatGPT has extensive general knowledge, it may generate plausible but incorrect answers that do not align with your company\u2019s rules or product conditions.
\nWith TuneAIBot, you can enforce strict thresholds based on FAQ and knowledge matching accuracy, ensuring that responses are only generated when confidence is high, and preventing guess-based auto-replies.<\/p>\n

2) Reliable Fallback When No Internal Knowledge Exists<\/h3>\n

If a question is not found in your FAQ or knowledge base, or if the match score does not meet the required threshold, the system automatically switches to a fallback message.
\nInstead of forcing an uncertain answer, it creates a clear path to hand over the inquiry to a human.<\/p>\n

3) Collect Email via Fallback and Respond Later<\/h3>\n

Fallback messages can prompt users to enter their email address.
\nUsing the provided contact information, a staff member can follow up with an accurate response later.
\nThis ensures reliability by avoiding unclear or speculative answers at the moment of inquiry.<\/p>\n

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Operational Outcomes<\/h2>\n