Custom ChatGPT Customer Response AI. Quick Implementation, Safe, Accurate, and Highly Repeatable

We prepare and optimize custom ChatGPT models for your company for responses via email, LINE, web chat, Facebook Messenger, and Instagram DM. A hybrid operation of “AI x Human” aims for zero incorrect responses.

English / Japanese Bilingual

Automated replies across Web chat, LINE, SNS, and all your channels

Three Core Strength

This AI tool provides a clear competitive advantage

Significantly Reduce Labor Hours and Operational Costs

AI will handle simple tasks, allowing staff to focus on making decisions.

Zero Risk of Incorrect Responses

Responses are limited to the knowledge base, with pre-send verification to ensure reliabilityl

Fast Implementation with Low Setup Effort | Easy Onboarding System

Deploy AI in as Little as One Day—Just Upload a URL or File

Understand the Company’s Decision-Making Framework and Criteria

The more you apply your policies and decision-making criteria, the more your own unique answers emerge

Simply store your answers, and the AI learns your tone, response policies, and guidance rules—delivering consistent, high-quality replies

Consistent Response

Reduced New Employee Training Costs
Customer Interactions Aligned with Leadership’s Vision

One AI. All customer channels.

Multi-Channel Support

Email Automation (Consistent Replies, Zero Missed Responses)

LINE Official Account 24/7 Automated Response

Web Chat Integration (Chatbot for Your Website)

Custom development enables real-time responses for inventory, availability, delivery times, and more

Web chatbot

Install an AI Assistant on Your Website with a Simple Tag Paste

LINE Official Account

Automatically Receive and Respond to Messages on Your LINE Official Account 24/7

E-mail

Automatically Receive and Send Customer Emails—Including Inquiries and Order Notifications

Facebook Messenger

Receive and Respond to Messages on Your Facebook Messenger 24/7

Error Prevention & Safety

Does the AI access all company confidential documents?

Confidential information can be filtered out before being added to the knowledge base. Since the system operates via the OpenAI API, your data is not used for AI training, allowing you to use the AI without exposing sensitive information

Customer data is never sent to external or unspecified servers

No External Leakage of Customer Data
Internal Information Assets Remain Protected
Data Is Never Used for AI Vendor Training

No Hallucination

Secure Design: Uses Only Knowledge Base Information

Approval Before Sending

Pre-send approval can be enabled before automated messages

Knowledge Base Control

Complete Restriction on Loading Sensitive Information

Data Governance

Complete closed-system operation, protecting all knowledge, logs, FAQs, and customer data from external access

Implementation Process

Easy Setup — As Little as One Day

1. Complete the Questionnaire Sheet (30 minutes)
2.Consultation (Our Team & Your Team)
3. Build FAQs in the Wizard / Upload Customer Data
4. Knowledge Base Setup
5. Set Up Operational Rules (Confidence Thresholds & Pre-Send Approval)
6. Launch AI Across Email, LINE, and Chat

Why not start by checking the quality of AI responses?

Seeing is believing—try TuneAIBot yourself and evaluate the response quality firsthand.

VIEW FREE DEMO

Why Choose TuneAIBot

Accurate, No-Guess AI Responses Build Customer Trust

Designed to Avoid “Plausible-Sounding” AI Answers

While ChatGPT has broad general knowledge, it may sometimes generate responses based on assumptions that do not align with a company’s specific rules or real-world operations.
TuneAIBot controls automated responses based on how closely they match your company’s FAQ and knowledge base, preventing unsupported or speculative answers.

It only responds automatically when a high-confidence match is confirmed.
If there is any ambiguity, it is designed not to respond rather than risk an inaccurate answer.

Not Answering When Uncertain Isn’t Unhelpful—It Builds Trust

Use Fallback Handling to Ensure Reliable Customer Support

If no relevant information is found in the FAQ or knowledge base, a fallback message can be used to handle the inquiry.
This message can prompt the user to enter their email address, allowing a staff member to follow up later with an accurate, confirmed response.

Instead of providing uncertain or temporary answers,
you maintain a reliable approach:
“verify first, then respond with certainty.”

AI Designed for Business Operations and Real-World Use

For AI in business operations, accuracy matters more than speed.

TuneAIBot is designed with a clear division of roles:

Only questions that can be answered with certainty are automated
Cases requiring judgment are escalated to a human agent

Ensures Reliable AI Responses for Critical Business Inquiries—Including Contract Terms, Eligibility Decisions, and Operational Rules

A Key Source of Confidence for Implementing Companies

Does not make assumptions
Does not generate responses outside your company’s rules
Always allows human intervention

This architecture significantly reduces risk when deploying AI at the frontline of customer support.
TuneAIBot is not just an AI for convenience—it’s designed to be fully integrated into real business operations.

Entry Plan

For Chatbot Implementation

250 USD

View Details

Web Chatbot

Includes ChatGPT usage
up to 2M AI tokens

FAQ: 1,200 / Knowledge Base: 1,000

Ideal for small-scale FAQs, individual businesses, or trial deployments

Industry-specific AI model (preset)

Industry-specific dictionary and synonym support

Shared CPU environment
Multilingual support (Japanese & English)

Standard Plan

For Standard Operations

300 USD~