Generative AI Chatbots Now Support Sales. An Enterprise Knowledge Platform — Multichannel and AI Governance Ready
Our crawlers collect company information from websites, Google Drive, manuals, and other sources to build an enterprise knowledge base optimized for AI. Using this knowledge, AI can support sales by identifying prospects and creating personalized sales messages. After human review and approval, the knowledge can be used repeatedly across customer interactions and sales activities through web chat, email, LINE, social media, and other channels.
Through ongoing conversations with customers, AI chatbots accumulate valuable sales insights — including what types of customers are reaching out and what questions, needs, and requests they have. By combining these customer needs with your company’s knowledge, TuneAIBot recommends who to approach, what to offer, and how to present it.
Three Core Strength
This AI tool provides a clear competitive advantage
Human Replies Become Knowledge (Japanese Patent Application Pending: No. 2026-70365)
How AI Chatbots Automate Customer Service
Simply receiving customer inquiries with an AI chatbot is not enough to automate customer service. TuneAIBot evaluates how closely each inquiry matches your FAQs and knowledge base, and automatically replies only when it has a high-confidence answer. Inquiries that require human judgment are routed to your staff, enabling safe and reliable customer service automation.
① AI Receives Customer Inquiries
AI centrally handles inquiries from multiple channels, including web chat, email, LINE, and social media.
② AI Searches FAQs and the Knowledge Base
AI searches your company’s website, FAQs, Google Drive, PDFs, and other sources for the best answer and evaluates the match with a confidence score.
③ Automatic Reply or Human Review
When the score meets the required threshold, AI replies automatically. Inquiries that require human judgment are routed to your staff, enabling customer service to be automated safely.
Error Prevention & Safety
Does the AI access all company confidential documents?
Confidential information can be filtered out before being added to the knowledge base. Since the system operates via the OpenAI API, your data is not used for AI training, allowing you to use the AI without exposing sensitive information
Customer data is never sent to external or unspecified servers
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No External Leakage of Customer Data
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Internal Information Assets Remain Protected
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Data Is Never Used for AI Vendor Training
Your Daily Work Becomes Knowledge That Makes Your Company’s AI Smarter
TuneAIBot learns your company’s policies and decision-making criteria. The more you use it, the more inquiries it can answer automatically — while providing responses that reflect your company’s own approach and style.
Simply save human responses as knowledge, and AI learns your communication style, response policies, and customer guidance rules, delivering more consistent answers.
Human responses become part of your company’s knowledge base.
Automatically turn information into knowledge by syncing with your website and cloud storage.
Keep AI under human control with AI governance.
TuneAIBot uses proprietary technology to score how closely an inquiry matches FAQs and other knowledge, as well as the supporting basis for the AI-generated response. Based on this score, the system determines whether to reply automatically or route the response for human review.
(Japanese Patent Application Pending: No. 2026-70365)
One AI. All customer channels.
TuneAIBot helps businesses manage customer conversations from multiple communication channels in one place. Depending on the connected platform, businesses can receive messages, review AI-generated reply suggestions, and respond more efficiently.
Multi-Channel Customer Communication
Website Chat
LINE Official Account
Facebook Messenger (Integration implemented, pending Meta review)
Instagram Direct Messages (Integration implemented, pending Meta review)
WhatsApp Business (Coming soon)
Web chatbot
LINE Official Account
Facebook Messenger
Manage Your Knowledge in Japanese. Support Customers in Multiple Languages.
Based on your website, FAQs, and knowledge base managed in Japanese, AI automatically detects the customer’s language and responds in that language.
Supported Languages: Japanese, English, Spanish, German, French, Traditional Chinese, Simplified Chinese, and Korean
You can also support inquiries from international visitors to Japan without creating and maintaining separate FAQs or knowledge bases for each language.
Implementation & Onboarding
Dedicated Support from Initial Setup to Launch
We use your existing website, Google Drive, FAQs, PDFs, and other files to build the initial environment for your Customer Service AI.
There is no need to create hundreds of FAQs from scratch.
Benefits After Implementing an AI Chatbot
Customer Service AI That Continuously Improves How Your Company Handles Inquiries
TuneAIBot does more than automate customer inquiries. It accumulates your company’s knowledge through day-to-day operations and continuously improves response quality. The benefits of your AI chatbot grow as you use it.
Why not start by checking the quality of AI responses?
Seeing is believing—try TuneAIBot yourself and evaluate the response quality firsthand.
Why Choose TuneAIBot
What TuneAIBot Provides
AI Chatbot Pricing Plans
We offer five plans designed to fit different company sizes and customer service operations. Start with the features you need and upgrade as your business grows.
Solo
$150
Monthly
—-
One time fee
$1,000
Features
- 1 Channel
- 2M AI Tokens / Month
- 200 Knowledge Base Entries
- 300 FAQs
- Automatic Knowledge Base Creation from Websites and FAQs
- Email, LINE, and Web Chat Support
Starter
$300
Monthly
—-
One time fee
$1,000
Compared with Solo
- 2 Channels
- 3M AI Tokens / Month
- 400 Knowledge Base Entries
- 600 FAQs
- HubSpot Integration
- Product Data Integration
Pro ★ Most Popular
$800
Monthly
—-
One time fee
$2,500
Compared with Starter
- 3 Channels
- 10M AI Tokens / Month
- 5,000 Knowledge Base Entries
- 2,000 FAQs
- AI Governance
- Google Drive Integration
- Facebook & Instagram Support
- External System Integration via API & Webhooks (Optional)
Business
$1,400
Monthy
—-
One time fee
$5,000
Compared with Pro
- 4 Channels
- 20M AI Tokens / Month
- Unlimited Knowledge Base Entries & FAQs
- AI Governance
- Onboarding Support
- Company-Wide & Multi-Department Deployment
- Integration with Your Internal Business Systems (Optional)
Enterprise
For Large Enterprises & Government Organizations
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